Student Navigation Center

Get Help from the Nav Center

Welcome to the Student Navigation Center!

The SNC is here to assist students with their billing, financial aid and registration needs. Our team members are available in person, by email, phone or online.

Get Support in Person

In-Person Appointments

Need to ask a question or resolve an issue in person? The Nav Center is open for in-person visits by appointment. 

Make an Appointment

In-Person Appointment Hours: 

  • Monday, Tuesday and Thursday: 9 am-4:30 pm
  • Wednesday 9 am-3:30 pm
  • Friday 10 am-4:30 pm

Currently enrolled students: make an in-person appointment on Navigate.

 

Nav Center Walk-Ins

Need to ask a question or resolve an issue in person? The Nav Center is available on a first-come, first-serve basis.

Walk-in Hours: 

  • Monday, Tuesday and Thursday: 8:30 am-4:30 pm
  • Wednesday 8:30 am-3:30 pm
  • Friday 10 am-4:30 pm

Get Support Online

Virtual Support

The Nav Center team is online to help students via Zoom. No appointment needed; assistance is available on a first-come, first-serve basis.

Virtual Support Hours: 

  • Monday, Tuesday and Thursday: 9 am-4:30 pm
  • Wednesday 9 am-3:30 pm
  • Friday 10 am-4:30 pm

Join the Zoom waiting room for virtual assistance.

Send Us a Message

Need to contact the Student Navigation Center?

Send us a message at navcenter@salemstate.edu, or give us a call during business hours at 978.542.8000.

Contact Us

See all contacts

NOTE: Support services for non-English speakers may be available; please contact us.

See all contacts

Student Navigation Center

978.542.8000
978.542.8520; Financial aid fax: 978.542.6876
Harrington Campus
Classroom Building, Second Floor
Mailing Address:
352 Lafayette St.
Salem, MA 01970
Back to top